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BOOKING TERMS & CONDITIONS

Parties:

This agreement is made between Tania Pepper (the “Owner”) who arranges private bookings of Apple Tree Cot, Armada Road, Cawsand, PL10 1PQ (“the property”). The Owner of Apple Tree Cot is responsible for the administration of the booking. When making a private booking of Apple Tree Cot through the Owner, you are entering into a contract with the Owner of the property. References to “you” and “your” mean the person or people making the booking and entering into a contract with the Owner.  

 

Rental Times:

Apple Tree Cot will be available from 3pm to move in and must be vacated by 10am on the day of departure, unless a different time is agreed to by the Owner.  We will do our best to accommodate different arrangements. You are liable for any costs of whatever nature should the holiday be exceeded without prior approval. Minimum booking period out of high season is 4 days, during high season 7 days Friday to Friday only.

 

Deposit:

A non refundable deposit of 33% (one third) is to be paid upon booking to the Owner. Bookings are not confirmed until the deposit is paid and received in full to the Owner.

The remainder is to be paid in full 4 weeks prior to your holiday. A refundable £200.00 damage deposit is to be made with final payment which will be refunded once no damage to the property has been confirmed, no later than 14 days after your stay.

If the booking is made less than 4 weeks before the holiday is due to start the full rent, plus any additional charges, must be paid at the time of booking.

 

Final Payment:

As soon as a booking is received and you are in receipt of the booking confirmation by email, you are liable for payment of the balance of the rent, along with additional charges that may be due in relation to the holiday.

Payment of the rent and additional charges are payable 4 weeks before start of the holiday. Non payment by the due date may be treated as a cancelation at the discretion of the Owner. If this is the case, the deposit is non refundable and the booking will be lost.

The Owner has the right to refuse a booking from a group of 3 or more single people under the age of 25 or all male or female parties of more than 4 people.

 

Cancellation:

Once a booking has been confirmed by the Owner, the booking can only be changed or cancelled with the written agreement of the Owner. The cancellation must be done in writing and can only be done prior to the start of the letting.

In the event of a cancellation the £200.00 damage deposit is returned but a charge is payable depending on when the cancellation is made:

0 to 28 days prior to the start date 100% of cost.

28 days to 2 months prior to the start date 75% of cost

2 months or more – 33% non refundable deposit.

  

Method of Payment:

Payments can be made using electronic bank transfer or cheque.

 

The Holiday:

You have the right to occupy Apple Tree Cot for holiday purposes only (within the meaning of schedule 1, paragraph 9 of the Housing Act 1988). The letting is in no way a short hold tenancy or gives rise to a relationship of Landlord and Tenant.

 

Your Obligations:

33% of the full payment is paid as a non refundable deposit at the time of booking, to secure the dates.

The remainder plus a £200.00 refundable damage deposit is due with final payment no later than 4 weeks before your holiday.

If you are bringing a dog, you must agree to the pet rules in the terms and conditions prior to booking, and pay the £40.00 per week, per dog with the final payment.

You agree to pay for any losses or damages to the property and contents by the guest or a member of their party (reasonable wear and tear excluded). If it is proven that damage is directly attributed to you or your party then the Owner has the right to reclaim any costs incurred. Damages should be reported immediately to give time for repair, prior to the next guest’s arrival.

You are to take good care of the property and leave it in a clean and tidy condition at the end of the holiday.

A cleaning service is not provided during the holiday unless otherwise specified. Should the Owner be dissatisfied with the condition of the property upon the guest’s departure, they reserve the right to refuse future bookings.

You are not to part with any possession of the property or share it with anyone other than members of your party shown on the booking schedule.

You are not to sell or transfer the booking to another party without prior agreement by the Owner.

You are not to exceed total number of people stipulated in the property description.

You or members of your party are not to cause an annoyance or become a nuisance to occupants of adjoining premises.

You or members of the your party are not to smoke in Apple Tree Cot.

 

Non-availability of property:

If for any reason beyond the Owner’s control, the property is not available on the date booked (owing, for example, to fire damage) or the property becomes unsuitable for holiday letting, all rent and charges paid in advance by you will be refunded.

 

Liability:

The Owner accepts no responsibility for any damage or loss to your possessions on the property or land.

 

Complaints:

Complaints must be reported to the Owner as soon as practically possible, in order to allow investigation and if necessary, remedial action taken as soon as possible. You and your party have a legal obligation to mitigate their loss. If the Owner is denied the opportunity to investigate a complaint within a reasonable time, or to put matters right during the holiday, then you and your party will waive all rights.

 

Pets:

Pets are permitted with prior permission, and where pets are permitted, they are to be kept under control and exercised off the premises. There is a £40.00 charge per pet, per week or short break.

Pets are not permitted upstairs in the property, neither are they allowed on the furniture. Pets should not be unsupervised as this can result in considerable damage to the property and also distress the pet.

Dogs are allowed in most of the pubs and restaurants in Cawsand and Kingsand.

 

Breach of contract:

If there is a breach of any of the clauses by you or any member of your party, the Owner reserves the right to re enter the property and end the holiday and ask you and your party to leave.

 

Data and Privacy:

In making the booking, we will ask for personal information such as your name, postal address, email address, telephone number and payment details. We may use your address to send you information about Apple Tree Cot which we think may be of interest to you in the future. We will not pass on any information to any third parties. Your testimony in the guest book at Apple Tree Cot may be used on the website but no personal information other than the name you choose to write in the guest book will be printed.

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